Copy of Best Use Auto Parts Warranty Information

At Best Use Auto Parts, every part is tested, VIN-matched, and backed by a real 90-day warranty. If something isn’t right, we make it right. Here’s exactly how you’re covered.

90-Day Warranty

Every part we sell carries a 90-day warranty from the date of delivery, covering the mechanical function of the part. If a covered part fails within 90 days, we will repair or replace it in accordance with the terms below. We do not cover shipping costs or labor. Extended coverage is available — call us for options.

To keep your warranty valid:

• The part must be installed by a licensed, qualified mechanic.
• All seals, gaskets, fluids, and filters must be replaced during installation.
• [CONFIRM: any warranty-activation requirement, or delete this line.]

Guaranteed to Fit

We match every part to your vehicle’s VIN and confirm exact fitment before we ship, so it fits the first time. If you have your VIN, add it at checkout or share it with our team — it’s optional. No VIN handy is completely fine; either way, we confirm exact fitment with you before your part ships.

Cancellations & Refunds

• Within 24 hours of ordering: cancel for a full refund, no questions asked.
• After 24 hours: your part is already being prepared and shipped, so we do not charge cancellation fees. Instead, you’re protected by our replacement guarantee below.

Defective or Damaged on Arrival

Every unit is tested before it ships. If your part arrives defective, we’ll replace it quickly — and in the rare case we cannot provide a replacement, you’ll receive a full refund. Please inspect your part on delivery and report any defect or shipping damage within [CONFIRM: e.g. 7] days of delivery. Do not refuse delivery for cosmetic reasons (see below).

Coverage by Part Type

Engine Block

Engines are supplied as complete assemblies including manifolds, oil pan, timing belts and covers, and fuel injection or carburetor. We guarantee the long block only. Manifolds, gaskets, seals, hoses, oil pan, timing belts and covers, and fuel injection or carburetor are not covered. “Block Only” (short or long block) orders are guaranteed to be rebuildable only.

Transmission Assembly

We guarantee that the transmission shifts properly, with good gears and bearings. Before installation you must: thoroughly clean all components including the oil pan; replace oil and filter (automatic); replace ALL seals and gaskets; flush and flow-test the cooler and lines; and fully engage the torque converter in the front pump. For manual transmissions, install a new clutch, pressure plate, and slave cylinder, and have your flywheel turned before installation. Fill and check fluid to proper levels.

Accessories

Accessories such as turbos, starters, air compressors, alternators, power steering pumps, optical distributors, or electrical water pumps are generally not included with, or covered under, the warranty of an engine. If purchased separately, they carry their own warranty. High-wear items — water pump, distributor cap, spark plugs and wires, and timing chain — are not covered.

Electrical Parts & Modules / Transfer Case Modules

Electronic items such as engine computers, body control modules, transmission modules, and transfer case modules are guaranteed only to be the correct manufacturer part number and are not sold for testing purposes. They carry a replacement-only warranty — up to one replacement will be sent to rectify a non-working module. Modules may require dealer reprogramming; if so, the part cannot be returned until a dealer verifies it has been reset properly. Electrical parts that have been modified in any way are not refundable.

Turbo Seals & Doors

Seals in turbos are not guaranteed and may need replacing during the warranty period. Doors are complete assemblies but are not guaranteed to include windows, window regulators, handles, hinges, or interior panels — we guarantee the door shell only.

Body Parts

Body parts such as hoods, fenders, bumpers, quarter panels, and header panels are not guaranteed to include hinges, ornaments, latches, trim, headlights, or grilles. Specific colors may be requested, but a color match is not guaranteed; we recommend repainting to match your vehicle. Body parts are not returnable for color-mismatch reasons.

What’s Not Covered (General)

• Cosmetic appearance. Used OEM parts may show normal wear — light rust, marks, or surface discoloration. This is expected and is not grounds for return.
• Damage from improper installation, misuse, abuse, overheating, lack of maintenance, neglect, or accident.
• Shipping costs and labor.
• Consumable items: seals, gaskets, fluids, filters, and belts.

How to Make a Claim

Call us at (206) 686-6866 or email [YOUR-SUPPORT-EMAIL]. Have your order number ready, along with [CONFIRM: e.g. photos and/or a diagnosis from a licensed mechanic]. We’ll walk you through it and, if it’s a covered failure, cover the cost of the replacement part.

Shipping

Freight is included in the price you see — fully insured and tracked. Most parts ship within 3 business days and typically arrive within 5–7 business days after dispatch, depending on your location. You’ll receive tracking the moment your order ships.

Questions?

We’re a real business with a real phone number. Call (206) 686-6866 and a parts specialist will help — usually in about 60 seconds.

Best Use Auto Parts LLC